How to add attachments to your application

You can upload attachments to your online application for housing allowance, start-up loan, or grant using a mobile phone, tablet, or PC.

If you have the attachment on paper:

Take a photo of the attachment

Use your smartphone or tablet. Ensure the following when taking the photo:

  • Lay the document flat.
  • Ensure good lighting.
  • Make sure the image is clear and the document is readable.

To upload the photo to the application, choose one of these steps:

  1. Log in to the application via the mobile or tablet you used to take the photo and attach the image.
  2. Email the photo to yourself. Then, save it and upload it from the computer where you are filling out the application.

Scan the attachment

If you have a scanner at home, scan the document and save the file where you can easily find it.

If you use a scanner at a library or another public office, email the scanned document to your email address.

If you have the attachment digitally:

If you have the attachment digitally but can't upload it to the application, it might be in the wrong file type.

We accept these file types for attachments:

  • .PDF
  • .JPG
  • .JPEG
  • .PNG
  • .GIF
  • .BMP
  • .TIF
  • .TIFF

If your attachment is in a different file type (e.g., .doc or .docx), do the following:

  1. Open the file.
  2. Choose "Save As."
  3. Select file type: "PDF."
  4. Save the file where you can find it when you need to upload it into the application.