Data protection for people applying for housing allowance
When you apply for housing allowance, we process information about you and other people included on your application. You can request to see the information that we have about you.
If you want to see it, you must write to:
You can demand that we rectify any information that is incorrect. You can also ask us to erase information about you, provided that the Housing Bank doesn’t have a statutory duty to save the information under the Norwegian Archives Act.
If you have any questions about how the Housing Bank processes your personal data, you can contact our data protection officer. Their e-mail address is firstname.lastname@example.org.
Please note that normal e-mail is unsecured and unencrypted. We therefore recommend that you don’t send confidential and sensitive information by e-mail.
- The National Population Register – information about the national identity number, name, marital status and registered address of all of the people in the application. If you apply electronically, we collect information about close family members who live at the same address as you.
- The Norwegian Tax Administration – information about taxable monthly income such as wages/salary, benefits, etc. We also collect information about net wealth, the tax value of your main home, income from capital, income from self-employment and foreign income from your latest tax assessment.
- NAV – information about whether you are classified as a young person with a disability
- The New Cadastre – information about your home
- Your municipality – the rent you pay if you live in municipal housing and average municipal taxes
- The Norwegian Digitalisation Agency’s common contact register – mobile phone number and/or e-mail address
To check that our decision on your housing allowance application has been based on accurate information, we may collect further information in conjunction with processing your application, or after we have processed it. We may, for example, collect information from the Norwegian State Education Loan Fund, private lenders, your landlord, the housing cooperative, the holding company of a jointly owned property and postal companies; cf. Section 8 of the Housing Allowance Act.
In some cases the Housing Bank will share information about you.
- If you receive social benefits, municipal housing allowance or any other municipal financial support with your housing expenses, we may share information about how much housing allowance you have received with your municipality.
- Information about how much housing allowance you have received is shared with the Norwegian Tax Administration each month, even though housing allowance is a non-taxable benefit.
- If you are asked to repay any excess housing allowance you have received, your details will also be passed on to the Norwegian National Collection Agency.
- The Housing Bank may also share information with other bodies that have a legal right to receive that information. That could include NAV, local tax authorities and municipal authorities.
- In conjunction with research projects, information from the housing allowance register may be provided and linked to information in other public records.
- Anonymised information is provided to Statistics Norway.
When you have started filling in an electronic application for housing allowance, but have not yet submitted it, the Housing Bank will store the information for 30 days so that you can return to continue your application. You may at any time log in and delete an application that you have started.
If you submit a paper application it will be stored in the municipal archives as well as being stored in the housing allowance computer systems.
The Housing Bank collects, stores and uses information about you to calculate the correct housing allowance and to check your application. We only process the information that is needed to process your application.
Information about you is also incorporated into the statistics produced by the Housing Bank, but this information cannot be linked to individuals.