Checks on income
If your tax assessment notice shows that your income or wealth was different from the figure used by the Housing Bank to calculate your housing allowance that year, we will recalculate the housing allowance. You will be asked to repay us if you received too much, and we will pay you in arrears if you received too little.
All income included in the original decision is checked. We also include any taxable income that you did not previously report.
We obtain the following information from the Norwegian Tax Administration:
- Monthly income reported through the a-ordningen reporting system (submitted each month by employers, NAV and other reporting entities)
- Business income
- Capital income
- Net assets and the taxable value of your home
- Foreign income
In some cases, we may disregard the information we have obtained from the Norwegian Tax Administration. Below are some common examples.
Income from self-employment
Income from self-employment is normally distributed across the entire calendar year. If your business started or ceased during the year, we may instead distribute the income across the months when the business was active.
You must provide documentation showing when the business started or ceased. You can find this documentation at altinn.no.
Net assets
If your net assets increased during the year, we may disregard them for the months before the increase. You must provide documentation showing when your net assets increased and by how much.
Supporting documentation may include bank statements or other relevant documents.
Taxable value of your home
If you moved home last year, you should check whether we have used the correct taxable value for your home. We use the taxable value of your home when calculating the net asset allowance.
You can find the value we have used in the calculation statement you received.
If the taxable value of your home was higher than the value we used in our calculation, and you did not receive the maximum net asset allowance, you can send us updated information about the taxable value of your home.
Calculate the taxable value of your home.
Compensation payment
If you received a compensation payment during the year, you must provide documentation showing when you received the payment and the amount.
Supporting documentation may include a decision letter, bank statements or other relevant documents.
A child's assets
If your net assets are high because you are taxed on assets belonging to your child, you must document how much of the assets belong to the child.
Supporting documentation may include your tax assessment or bank statements.
Submit updated information
If you would like to provide updated information, please complete the form below.
The deadline for submitting updated information is three weeks from the date you received the notification or decision.
Form
Housing allowence– Updated information about income and net assets in Norwegian (PDF)
If you received too much housing allowance the previous year, the Housing Bank will ask you to repay the excess amount. First you will receive a notification letter, so you have a chance to explain your point of view before we take a decision. If we don’t hear from you, we will send you a letter with our decision.
If you think that we have used incorrect information about your income and wealth, you can provide us with new information. The deadline for providing new information is three weeks after receiving a notification or decision letter. If you want to do this, you must complete the form “Housing allowance – new information about income and wealth”.
Form: (in Norwegian only)
Housing allowance – new information about income and net wealth (PDF)
Read more about payment agreements at the Norwegian National Collection Agency.
If the case has been passed on to the Norwegian National Collection Agency, you must make the payment to them. You can pay what you owe or split it into instalments by logging into their website.
The housing allowance may be paid to the Housing Bank if you have previously been asked to repay some of your housing allowance after it has been recalculated. If you received financial support from your municipality, the housing allowance may be paid to the municipality.
If you believe that our decision relating to payment in arrears is wrong, you can provide us with new information about your income and wealth. The deadline for providing information is three weeks after receiving a decision letter. If you want to do this, you must complete the form “Housing allowance – new information about income and wealth”.
Form (in Norwegian only):
Housing allowance – new information about income and net wealth (PDF)Administrative process if we demand repayment
Notification is sent to anyone who is facing a repayment demand for one or more months. You can present an objection/provide new information before we take a decision. There is a deadline of 3 weeks for providing any new information. New information must be sent to the Housing Bank in the post.
If you provide new information, the Housing Bank will review the case and send you its decision. If you don’t send us any new information, the decision will be taken automatically once the deadline for providing new information has passed.
You have 3 weeks to appeal against the decision. You must send the appeal to the Housing Bank in the post. The Housing Bank will process your appeal and inform you of its decision.
Once the deadline for appealing has passed, the case is sent to the Norwegian Tax Administrationncy. They then collect the amount you owe on behalf of the Housing Bank. You will receive a letter from the agency once your case has been transferred. You can agree a repayment plan with the agency.
If you still believe that the Housing Bank’s decision is incorrect, you can ask for your appeal to be reviewed by the Housing Bank’s appeals board. There is a 3-week deadline for appealing the decision to the board. You must notify the Housing Bank of your intention.
Before the case is passed on to the appeals board, you will be sent the Housing Bank’s assessment of the case. If you have any information or comments to add to our assessment, you can send them to the Housing Bank. The assessment with any annexes will then be sent to the appeals board.
The appeals board’s decision is final and cannot be appealed further. Nevertheless, if you believe that the board’s decision is wrong, you may contact the Parliamentary Ombudsman.