How can I upload attachments to my electronic application?

If you have a paper copy of the attachment

Take a photo of the attachment with your mobile phone or tablet.

When taking the photo:

1. Lay the document down flat.
2. Make sure that there is enough light.
3. Hold the camera still.
4. Make sure the photo is sharp and that the document is legible.

To upload it to the application you must do one of the following things:

1. Log in to the application with your mobile phone or tablet, and upload the photo as an attachment.
2. Send the photo to your own e-mail address, save it and upload it when you complete the application.

Use a scanner

Using a scanner you have at home:

• Scan the document and save the file somewhere easy to find.

Using a scanner at a library or other public place:

• Send the scanned document to your e-mail address.

If you have a digital copy of the attachment

The attachment is the wrong type of file

We accept attachments in the following formats:

• .PDF
• .JPG
• .JPEG
• .PNG

• .GIF
• .BMP
• .TIF
• .TIFF

If the attachment is a different type of file (e.g. .doc or .docx) you can do the following:

1. Open the file.
2. Select “Save as”.
3. Select “PDF” as the file type.
4. Save the file somewhere easy to find when you want to upload it to your application.

If you have the document as an e-mail attachment

You have the document as an e-mail attachment, but it’s not saved on the computer you’re using for your application:

1. Open the e-mail with the attachment.
2. Select “Download”.
3. Save the file somewhere easy to find when you want to upload it to your application.